More Shameless Self Promotion

 

The New Courthouse AdditionBefore starting the post, I just want to acknowledge that a lot of these posts are likely mindless drivel.  That is what I get for setting a goal of writing 500 words every day.  I’m pretty sure that in a month or so, I’ll go back and figure out how to mark the most ridiculous posts so that they don’t need to be read.

And on with the show.  Today I had work to do, but also had to work on more promotion.  The Local Bar sent out a notice that they are opening up the Referral List for 2018.

Attorney Referral Services

Texas has rules about lawyer referral services, so the straight referral services that Texas lawyers can use are limited.  The State Bar of Texas has a good service that they offer, but it does’t cover Jefferson County.  Instead, the Jefferson County Bar Association has their own referral service.  I really like the people who run the JCBA (I’ve already mentioned how great they are), so I am ok with using them.

Getting on the list is pretty simple.  You fill out the forms and pay a fee.  The forms ask what areas of law you practice and ask you to agree to do 30 minute initial consults with people referred from the service for $20.   There are some terms and conditions, and a requirement that you are qualified to practice the areas of the law that you are signing up to represent.

I turned in the form and paid my fee, and the JCBA staff told me that my extra language would help me to get lots of referrals.  I guess there aren’t that many attorneys in the area that speak Spanish.  Also, they asked for forgiveness in advance because they are statutorily required to pass on all requests to three lawyers, and they know that a lot of the requests are meritless. I’m willing to take that chance.

Ad Litem Certificate

While I was at the JCBA office today, I also picked up my course packet to get my Ad Litem Certificate.  This certificate is required by the State to act as Guardian Ad Litem.  This was another fee I had to pay, as well as some videos I have to watch and some material to read.  It counts towards my CLE hours and will help get appointments to cases, so I was ok with it.

Expenses are adding up

I know that I am just starting my practice, and I budgeted for a lot of expenses in these first months, but I am looking at the money I am spending and it starts to worry me.  I keep meaning to do a post about all the expenses I’ve incurred starting my new business – I just haven’t yet because I think if I look hard at the numbers it will be a little overwhelming.

That said, I have gotten a lot more business than I thought I would for the first month of my practice.  I am really grateful for that.  Like I said in previous posts, letting people know that I am going out on my own has been a huge boon to my ancient practice.

Pretty soon I’m going to run out of things to talk about

It seems like I’ve spent a lot of time talking in these posts about what I am doing to market my business.  I guess that is probably fine, but once I get everything up and running I am going to have to search for more meaningful topics than what I did to look for new clients today.

Not All Rainbows and Butterflies

Today was one of those days that I knew would happen.  I did what I needed to do today, but I spent some time dealing with the inevitable “Oh my, what have I done?” feeling.  I left my comfortable, secure job to fight my way though being a solo practitioner and having to make my own wind!

I started my day in the courthouse, again

This is probably how I am going to start my days for the foreseeable future, I know.  And really, I am pretty happy that this is my life now.  Objectively viewed, I know that this was going to be a tough month and I wasn’t going to start making six-figures right away.  I went to Court today and sat in on some trials and was acknowledged by the judges, but got no cases out of being there.  So today was a non-earning day.

Like I said, I knew that I wasn’t going to earn money quickly and that my business wouldn’t be an overnight success.  I was ok starting my business in December because I knew that I wasn’t going to get a lot of work right out of the gate anyway, so why not start in a month when not a lot of people are spending money on lawyers?  And I am not even upset about how income has been over the last week, I have done better than I projected initially.

But I did deal with a little bit of anxiety today about the future.  I think this is normal, and I am walking through it because I don’t really have any choice at this point.  I’m a lawyer now and I can’t go back, this decision wasn’t taken lightly and I know I have to keep going.

Handling the fear and doubt

I found myself sitting in my office staring at the wall after working on a project with my “What have I done?” feeling, so I decided to do productive things to at least make me a better lawyer.  I sat down with a Wills & Trusts treatise and read caselaw on Estates law for a couple of hours.  I was tempted to work on some marketing or blogging, but I decided that I have been doing lots of marketing but not enough sitting with the law.

One of my fears about being a new lawyer is that I am focusing a lot of time on getting new clients and doing the work that I have, but not learning about other areas that I’d like to practice.  I remember a lawyer telling me right after I took the bar that I knew more about the law right then than I ever would again, so I better get to practicing.  I’m not sure that this is truly the case, but I do know that right before taking the bar I felt like I knew a little bit about a whole lot and now I am not as confident about that breadth of knowledge – I am a lot more familiar with the areas that I have been focusing on, but I am constantly amazed at how much I have to learn.  I guess that is just part of the deal.

If the new-practice anxiety persists

Tomorrow I am going to get up, put on my tie, and go to work.  If I am still worrying about not getting clients I’ll do something about it.  I still have a few marketing ideas that I haven’t put into play, so maybe I’ll work on some of those.

Also, I’m going to keep telling myself that this isn’t a sprint.  I’m new at getting clients and pulling in business, and a week ago I was worried that was going to be too busy to do the work that I had.  I think this is probably going to be a constant theme for the next few months while I get used to the initial go-go-go of new cases mixed with the long periods in between transactions or appearances when I don’t have a bunch to do.

Despite the anxiety, this was the right thing

The bottom line is that I am doing what I wanted to do.  I’m practicing law on my own, and nobody said it was going to be easy.  As a matter of fact, everyone said it was going to be hard.  I said it was going to be hard.  But I know that the reward will outweigh any discomfort I might have in the next few weeks or months.  I’m doing this.

 

Marketing Ideas

The last post was about marketing ideas that I have already implemented into my practice.   Most of that stuff is pretty standard and needs to be done for any new business.  As a new practitioner, figuring out how to get new clients in the door is going to make the difference between being a successful solo attorney or starting to apply for jobs at law firms in a couple of months.

So, these are the ideas that I have been kicking around to start.   Some of them are things that I am ready to implement, some are things that I have to get comfortable with, and some are just Hail Mary ideas that I am not sure that I want to get involved with.

Planning to do, but haven’t started

Appointment Lists

The county I live in has no dedicated public defender system, instead it uses lists of private practice attorneys who are willing to take on court appointed work for indigent clients.  The lists that I know about in this county are basically broken down into criminal appointments, child protective services cases, and probate work.

Getting on the criminal and CPS lists are just a matter of taking a certain number of CLEs in the discipline and signing up for the list.

The criminal list is really multiple lists: adult misdemeanor, adult felony, adult appeals, juvenile misdemeanor, juvenile felony, and juvenile appeals. The first step to doing court appointed criminal work seems to be the adult misdemeanor list, which only requires that the continuous education requirement be filled.  The rest require a certain amount of time practicing law or certain experience drafting appeals.

The CPS list is similar in that it takes a certain amount of CLE hours to get on the list.  What I understand about the CPS list is that attorneys usually start by representing children in child welfare cases as the required attorney ad litem position, then after getting some experience in the CPS system can be appointed as parent’s representatives.

I’ve done the required CLEs for both of these and just haven’t made the time to get signed up on the lists.  Although the paperwork for signing up for the appointments list is all that seems to be statutorily required, it has been suggested by more experienced lawyers that I need to go to the courthouse and introduce myself to the Judges and their coordinators before I try to get this type of work, because although I may be on the list I can’t expect to be successful until I have the blessing of the Judges.  I really like the small town feel of our local legal system and want to respect its traditions – I’m not here to make waves or do things differently (in that aspect).  I’m hoping to get it together this week to go to the local courthouse and get some face time with the Judges and clerks.

Meeting CPAs and Financial Advisors

Another helpful tip I’ve been given is that I should network with CPAs and Financial Advisors.  These professionals work in areas that involve the law and many of them understand the need to refer out certain aspects of their jobs to attorneys to make sure they are not incurring any liability for unlicensed practice of law.

I was thinking of just making a list of local advisors and cold-calling their offices to see if they have a few minutes, but I got a good piece of advice the other day suggesting that I call, ask to talk to the CPA/Financial Advisor, and offer to take them to coffee to talk about how we can help each other.  This seems like a more fruitful method than just a straight cold-call.   I’m going to spend some time this week making a list of local professionals (I may include insurance agents and real estate agents on the list as well) and spend some time inviting them to coffee.

That said, I’ve also gotten a contact with a local CPA through a client I am doing some small business work for.  I’ve got plans to meet up with this CPA this week to talk about some of the work that we’ll be doing together, and I hope to make a pitch to him at the same time asking him to send some clients my way.

Flyers or Brochures

I’ve been kicking the idea around for a while of creating some flyers that talk about common immigration problems and kind of educating people on their rights.  I’d like to keep these flyers somewhat “educational” so that they aren’t purely advertising, but instead something useful that people might pick up and give to a friend that they know is in a situation that could use the help of an immigration attorney.  I really have to spend some time on this to make it the right product, but I really like the idea. My thought is that I’d create the brochure/pamphlet and leave them in businesses that are frequented by the type of people I see as being my client base.  This is something that I will probably spend some time doing in the next month, maybe over the Christmas holiday when I feel less likely to get any productive client work done.

Some Kind of Discount or Special Offer

Although it isn’t extremely common in the legal services business to offer “Specials”, I don’t think that my pride is going to keep me from doing so.  I’d like to come up with some sort of legal service offer that I can promote for the New Year, like “New Year, New Business” or “Get your New Year started right by starting to fix your immigration situation!”

That said, I might hold off on this idea until some sort of action is taken on the DACA (Deferred Action on Childhood Arrivals).  This might be a great opportunity to create a timely discount package that my clients can really use.

Getting new clients is the goal

The day I received the actual license

All of these ideas are just things that I’ve come up with spontaneously.  I will probably sit down after getting these things implemented and actually try to come up with some truly unique advertising.  I’ve read some books on Guerrilla Advertising and I might try some ideas based on those ideas.  I think the thing that I am concerned with most about alternative advertising methods is maintaining a professional look in my business while standing out as a different kind of legal services provider.

Marketing Ideas So Far – Things I am doing now

I’m open for business and have a few clients.  But a few clients isn’t enough.  And I feel like word of mouth isn’t going to be enough.  So, to boost my business and start getting customers in the door, I’ve been brainstorming ideas to try to get my name out.  I’ve already implemented some of these things, and some I am planning on trying in the next couple of weeks, and some I’m just kicking around.

Today’s post is going to be about things I am already doing.  I’ll post in the next few days about things I am planning to do and ideas that I am kicking around that may or may not come to fruition.

What I have already done to market my business

Website(s)

I’ve already got two websites up and have been updating occasionally. I should be doing more posting to those sites, but the problem I have with them is that writing blog posts that are actual legal articles take a lot more time than just writing about starting my new practice.  I need to start setting aside time each week to write a post for each of my law firm sites.  I say sites because I did one page in English and the other in Spanish.  I thought about just having the Spanish page be a translation of the English page, but then decided that I wanted to have different content for different languages (and targeted clients).

The English language site is at freimuthpc.com and I plan on using it to talk mostly about small business, wills and trusts, and real estate law.  I’ll put some immigration law articles on there, but I am not focusing the immigration law pages on my English speaking readers.

The Spanish Language site is at Setxlaw.com and I plan to use it to cover topics that I feel are most useful to my Spanish speaking customers.  Mostly immigration, but some small business and real estate law as well.  I really think that the business/real estate law section for the Spanish speaking clients will be successful because it is a neglected market, and I know of quite a few Spanish speakers that came to this country with nothing and have put together significant assets with hard work and frugal spending.   Nobody seems to be targeting these clients and I think I’d do well to try that group.

These pages are truly categorized as Lawyer Advertising, so as part of setting them up I’ve had to submit them to the State Bar of Texas’s advertising review department.  The State Bar wants to make sure that all lawyer advertising is not deceptive and follows all the ethics guidelines.  This is somewhat of a hassle, but I don’t want to get disciplined for advertising so I’ve done it.

Eventually, I’ll get these websites professionally designed, but for now I am just using a WordPress blog site with a nice simple theme.  Compared to a lot of sites on the web, mine are not amazing, but they are simple and get the job done for now.

Logo

I got on Fiverr.com and had a logo designed.  This wasn’t too expensive and I really like the way the logo turned out.  I got a couple of different versions of it made and I am happy with it.

Business Cards

I got some engraved business cards printed up by Hoban.  They are very nice, but a little costly.  They had a 2-week lead time from design to ship, so while I was waiting for those cards, I went to a cheaper printing site and got some standard cards printed up.  The difference in the quality is noticeable, but I am not unhappy with the cheaper cards.  I think both will have their place, because I have a lot more of the cheap cards so when I run out of the good stuff I will have some on hand to give out.  I really am embarrassed to be caught without business cards.

Church Bulletin

Every week at mass for the last 3 months I’ve noticed an empty space at the top-center of the advertising page in the church bulletin. I’ve thought for a while that the space would be great for lawyer advertising, and when I knew for sure I was going to be going solo I reached out to the company that prints the bulletins to see about getting the space.  It was available for a decent price, so I bought it.  They came up with an ad that I am really happy with.  I advertised small business, wills & trusts, and immigration law.  I’ll have to wait and see if anything comes from this, but I don’t mind buying advertising in this format.  There is only one other lawyer advertising in the bulletin and my ad is a lot nicer than his (because I have a nice logo).   I’ve talked to some other lawyers and none have ever tried this method of advertising, but I’m hopeful that I’ll get some business this way.

Talking About It

I’m not a great networker.  I am somewhat quiet and shy and don’t do well when I go to big networking events.  That said, I try to talk to people I do business with, especially those who seem to be doing a good job at what they are doing.  Being friendly and interested in other people’s businesses over the past few years has given me the opportunity to talk to them about what I am doing now.  When I was leaving my previous job and going around wrapping up my dealings in that capacity I talked to people about where I was going from here.  I’ve gotten a few clients already from just telling people that I am opening my practice, and referrals from people I’ve told as well.  I think being passionate about my new venture and willing to talk to people I already know about it has really helped.

Legal Insurance Service

I signed up with a legal insurance provider, TexasLegal.  I haven’t gotten any calls from leads from them yet, but its only been a week, so I am patient.  They offer lower fees than what I would like to be charging, but they do the hard part of getting the client in the door so I can accept that.  The other nice thing about using a service like this is that I bill the service, not the client, so I don’t have to worry about the client not paying me.  I’ll probably write a post entirely about the Legal Insurance Service when I start getting clients from it and have some experience with how it really works.  It sounds like a good idea.

Marketing will be a work in progress

When I find that things I am doing are working, I’ll keep doing them.  The things that I don’t think are bringing me business, I’ll probably stop doing.  This is a work in progress and I hope to keep going.

 

 

Office Setup

Setting up an office isn’t just about unpacking

Unpacked Office Not Yet Organized

Like I previously mentioned, I did put some planning into going solo.  For the three weeks before I made the move, I was using all my spare time to research different options for making my law practice more streamlined and efficient.  I set up some different referral services, looked into a virtual receptionist, and started a couple of websites.  I purchased some basic office equipment.  I set up an email.  I got a logo.  I even started advertising.  Here is a basic summary of what I am trying, or planning on trying.  I’m not sure what will stick, nor am I advocating that what I am doing is what should be done, but it is what I am doing.

Lawyer networking

I’m a member of the ABA.  I’m a member of the State Bar of Texas and the Texas Bar College.   All of these associations have been helpful with different resources, lots of reading that arrives to my mailbox and inbox on a regular basis.  I also am a member of the American Immigration Lawyers Association and the Texas Trial Lawyers Association.  These offer some great mailing lists and online resources that are pretty practice specific.  That said, none of this provides much opportunity to talk to other lawyers.

I have been spending some time every week with members of the Jefferson County Bar Association.  I think this has been a pretty efficient use of my time. I get lunch with a group of local lawyers on a regular basis, and we talk about our lives, our careers, and politics.  It is nice to get together with like minded attorneys and shoot the breeze.  These local lawyers have also turned into a pretty useful source for information on possible practice areas, potential office space, and client referrals.  I don’t know if all local bar associations are this helpful, but I feel pretty blessed to have the support I’ve gotten from the local lawyers that I know while starting my own practice.

Another resource that I have found really useful, and completely a time-sink if I let it be, is an online group of lawyers using a Slack group.  I’ve been a member of the Associate’s Mind “LawyerSlack” group for about six months.  Being able to chat with lawyers about varying legal and non-legal topics from my cell phone, my desk, or my tablet has been a big help.  I highly recommend that new lawyers or lawyers starting a new practice area find some sort of online legal group to bounce ideas off of if they don’t have accessible lawyers locally to talk with.  Also, I’ve been able to use the group to get to know lawyers in other parts of Texas.  A couple of months ago I was in Dallas for work and had lunch with a colleague that I met on LawyerSlack. Online networking is a huge help for encouragement with my new business, as well as advice on cases that I’ve never handled before – we certainly live in interesting times.

Referral services

A lawyer without clients won’t be a lawyer for long.  One of my biggest concerns has been getting my name out there and getting new clients to call me.  To deal with some of these concerns I’ve researched and tried to sign up for a couple of different legal referral services.

There is a service here in Texas called Texas Legal that offers legal insurance.  Clients pay a monthly fee and get access to affordable, if not free, legal services.  As a lawyer, you just fill out some forms, agree to take the rates that the service offers, provide a copy of your professional responsibility insurance, and Texas Legal starts sending clients your way.  I signed up a few weeks ago and haven’t gotten any leads from the service yet, but the did send me a nice welcome package the other day.

I tried to sign up for a service called Unbundled Attorney.  This service markets to the “pro se” client, who maybe just needs a lawyer to draft a pleading or review a contract, but doesn’t want to pay for full representation.  The service is actually a pretty good idea and it seems promising.  Unbundled Attorney charges the attorney per lead, and leaves it to the attorney to convert the lead into a client.  I was excited to get involved with them, but I just couldn’t get on the same page with their sales guy.  I might revisit this in the future, but for now I wasn’t willing to make the kind of commitment to try their services that they wanted me to make.  I know a couple of people on LawyerSlack are trying this service and if they have great results I might be forced to revisit my willingness to commit to this.

Software and services I decided to pay for

I went ahead and got case management software right out of the gate.  I’ve heard good things about different providers, but I decided to go with PracticePanther.  I read reviews of the competitors and PracticePanther seemed to be the right one for me.  I’m pretty happy with it so far, although I haven’t done the training session for it yet, so I am probably not getting everything out of it that I could.  I have a training session set up for lunchtime tomorrow – I can eat a salad and learn to manage clients.

I got QuickBooks also.  I don’t have a lot of income to track yet, although I have plenty of expenses, but I figured I should start the business with bookkeeping software so that I get used to using it now.

I signed up for a trial with a virtual receptionist service.  The service works with my Skype phone and has bilingual receptionists to answer my calls.  This helps when I am on the phone or with a client – people calling in always get a live human to talk to.  I’m using a service called AnsweringLegal.  I don’t know if they are any better or worse than their competitors, they are just the one I chose.

I also have a subscription for a service called Oconnor’s Online.  They offer practice guides for multiple legal practice areas.  I’ve found there service really useful for forms and guidance in multiple areas.  I think they are Texas and California specific, but they also offer Federal guides as well.  I haven’t had a chance to do much trial work yet, but I think Oconnor’s will pay for itself when I do.

I’ll have to continue this post tomorrow…

This got a lot longer than I was expecting.  I’ll continue the steps I have taken to get started tomorrow.  It is a cold December night in Texas and I think it is time to curl up with a novel on the iPad and turn in.